Privacy Policy
Last Updated: October 2026
1. Introduction
This Privacy Policy describes how Inquinion ("we," "us," or "our") collects, uses, and protects information about you when you use our educational services, applications, and websites.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, password, university details
- Course material uploads: lecture slides, notes, syllabus documents, and assignments
- Communication records: support requests and diagnostic feedback
2.2 Information Collected Automatically
- Learning analytics and study session timing
- Device metrics: browser type, IP address, and operating system
- Diagnostic telemetry: retention pacing and concept review checkpoints
- System logging and operational crash analytics
3. How We Use Your Information
We use the information collected to:
- Generate syllabus-aligned study roadmaps and diagnostic questions
- Retrieve and index uploaded lecture slides for cited explanations
- Provide proactive exam countdown reminders and retention pacing
- Detect, prevent, and mitigate operational issues or abuse
- Maintain security and comply with applicable regulatory obligations
4. Information Sharing & Privacy Boundaries
We prioritize user privacy and adhere to the following principles:
- We do NOT sell student personal information or student documents to third-party data brokers
- Student-uploaded lecture decks and notes are used solely to provide personalized tutoring in your account
- Trusted infrastructure providers process data under strict confidentiality obligations
- We disclose information only when required by legal process or court order
We do not sell personal data to advertisers.
5. Data Security
We employ industry-standard encryption protocols (TLS in transit and AES-256 at rest) to protect your account data and uploaded study files from unauthorized access or destruction.
6. Data Retention & Deletion
We retain your account data and study materials for as long as your account remains active. You may request permanent deletion of your account, uploaded slide decks, and chat history at any time by contacting our support team.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and inspect personal data held about you
- Request rectification of inaccurate information
- Request erasure of your documents and study history
- Export your personal study data in a portable format
- Withdraw consent to non-essential processing
To exercise these rights, please contact our support desk at support@inquinion.com.
8. Cookies and Storage
We use essential session tokens and local storage to preserve your login session, active subject workspaces, and audio preferences. We do not use third-party behavioral tracking cookies.
9. Children's Privacy
Inquinion is intended for university and college students aged 13 and older. We do not knowingly collect personal information from children under 13.
10. Contact Us
If you have questions about this Privacy Policy or our security practices, contact us at:
Inquinion Labs
Email: support@inquinion.com